Customer Service

At Ric's Art Shop, your satisfaction is our goal. Here's information about how we work.

Payment Types
We accept American Express, Paypal, Visa, Mastercard, and Discover. All orders need to be completed online.

Shipping and Handling
We offer shipping to the Continental United States by UPS. Shipping charges are calculated by our web site software based on where your order will be shipped. Your shipping options and charges will be presented to you before your order is finalized.

All other shipping is by Air Parcel Post and can take up to two weeks to receive. We do not ship out of the US.

We deliver your order as soon as practical. We will normally send out your order to you in 7-10 business days please count on 2 to 5 business days for shipping..

Taxes
Our business is operated from Texas. All orders which are to be shipped within Texas will automatically show sales tax in the total which is figured at 8.25%. If you are located outside of Texas and any sales taxes are applicable to your purchase, the tax amounts will be charged to you as a condition to shipment. All other orders are sales tax free.

Returns and Exchanges
We will always exchange any of our prints that are damaged in shipping within a 30 day period. We will also gladly accept the return of any of our prints for any other reason within a 30 day period, so long as the returned prints have not been used, altered, damaged, or changed in anyway whatsoever.There is 35% service charge for all returns

In order to make a return to us, contact us via email at sales@amazingcity.com, or call 1-800-962-5003 or fax 512-454-6810 us, making sure to include identification of the item you purchased, including the order number and date.

Please state a reason for the return.

Ship Only to
BR Internet
121 S Fredericksburg St
San Marcos, TX 78666

As soon as we get the item and it passes our inspection to ensure that the item has not been used, altered, damaged or changed, then, we will credit your credit card in the amount previously charged for the item less sevice charge. Please note that we do not cover the cost of shipping and you bear the risk of any damage or loss prior to our receipt of the returned item.

Credit Card Security & Privacy...

Our servers protect your information, once received, with the use of advanced encryption and firewall technology. We take reasonable and industry-standard precautions to ensure that your personal information, including credit card data, is safe within our system. All credit card numbers are encrypted in communications when your order is placed using 128 bit encryption. They are only decrypted after they reach our server computer. They are not held in clear text on any web site. Moreover, all credit card transactions and order fulfillments are handled by reputable third-party banking and distribution institutions, who are under strict obligations to take precautions to maintain all personal information private. Rest assured, we will take reasonable, industry-standard steps to maintain security.

Cookies are used on our website. The cookies are used only to keep track of the contents of your shopping cart once you have selected an item and to track your use of our site. This enables us to check-out your orders and to track user viewing in order to better serve you and provide more helpful and beneficial services and product offerings. We do not extract any individual-specific information from your computer, unless you choose to voluntarily communicate the information to us.

For our marketing purposes, we may use your customer information, but not your credit card data, to compile statistical and cumulative and summary sales information. In every event, however, we will never include any specific personal identity information in any materials made available to any outside third parties.

No Relationship or Endorsement
The suppliers to us of the products purchasable by you through this website are not recommended or endorsed by us and shall not be deemed so. Further, we do not have or assume any liability or responsibility, whatsoever, to anyone, for any such products or for any information or related matters stated on or obtained through this website as to the products or otherwise supplied to you with the products. You assume all risk of your use of any products you purchase here. The respective suppliers of the products accessible from or obtained through this website are independent of and have no relationship of partner, joint venturer, agent, principal, or other relationship or association with the website owner and operators.

Disclaimer and Limitation of Liability
We are not responsible or liable to you or any other user of our website, for any information, function, operation or other aspect of the website or its viewing or use, except as expressly stated herein. In these regards, you assume all risk of access, viewing and use of this site. This website, the content of this site, and the products that are available through this site are provided to you "AS IS" and without warranty, express or implied, of every kind or nature, including, without limitation, implied warranties of merchantability and fitness for a particular purpose or use; provided, however, to the extent, if any, that any of the products purchased on this website are warranted by our supplier, and such warranty is permissibly transferable to you, then you shall be entitled to the benefit of such warranty as against that supplier, but not as to us in any event. By your access and use of this website, you accept that you are made no representations or warranties, whatsoever, regarding the site, its contents, or products advertised on the site, except as expressly stated here. We, and our affiliates and agents, shall not be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) in excess of amounts received by us from you (if any), whether resulting from use or inability to use the website, the content of the website, or the products available on or through the website, whether based on warranty, contract, tort or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Disputes
In the event of any dispute between you and us, you expressly agree that exclusive jurisdiction, including personal jurisdiction, and venue shall be solely in the state or federal courts of Travis County, Texas.



© Copyright 2013, BR Internet
All rights reserved.

BR Internet
121 S Fredericksburg St
San Marcos, TX 78666
Phone: 1-800-962-5003
Fax: 512-454-6810
Mon.-Fri. 11:00 AM - 5:00 PM CST
sales@amazingcity.com

The words ricsartshop.com, BR Internet, and other names and identifiers on this site are trademarks or trade names of EWSG, Inc. dba BR Internet. All other trademarks remain the property of their respective owners. The images, content, and other materials on this website are protected by copyrights of EWSG, Inc. Unauthorized use of any such materials is illegal and infringing under U.S. laws and the laws of other countries. You are not permitted to copy, reproduce, modify, publish, upload, post, transmit or distribute the materials in any way, and you have no express or implied right in the materials, whatsoever.